TinteroPrivacidad
Privacy Policy
Last updated: June 25, 2025
At Tintero we believe that your privacy is non-negotiable. This policy explains what data we collect, how we use it and, more importantly, how we protect it.
Our Commitment Being transparent with you is not just a legal obligation, it is our fundamental commitment. Your content is yours, your privacy is protected, and we will never monetize your personal data.
1. Data Controller
The controller of your personal data processing is Tintero. For any privacy inquiries, you can contact us through the application's help system.
2. What Data We Collect
When you use Tintero without an account (offline): We collect ZERO data. Nothing. Your content remains 100% on your device.
When you create an account: Email address (for authentication), username (optional), password (encrypted), account creation date.
When you sync content: Your writing projects and documents (for synchronization only), app settings and preferences, basic metadata.
Minimal technical data: IP address (for security only), device type and operating system version, error logs (without personal content).
When you create an account: Email address (for authentication), username (optional), password (encrypted), account creation date.
When you sync content: Your writing projects and documents (for synchronization only), app settings and preferences, basic metadata.
Minimal technical data: IP address (for security only), device type and operating system version, error logs (without personal content).
3. What We Use Your Data For
Main Purposes: Authenticate you to your account securely, synchronize your content between devices, provide technical support, inform you about critical updates.
What we DON'T do: ❌ We don't sell your information to third parties, ❌ We don't analyze your content for advertising, ❌ We don't create behavioral profiles, ❌ We don't use your content to train AI, ❌ We don't share your data with commercial partners.
What we DON'T do: ❌ We don't sell your information to third parties, ❌ We don't analyze your content for advertising, ❌ We don't create behavioral profiles, ❌ We don't use your content to train AI, ❌ We don't share your data with commercial partners.
4. How We Protect Your Data
4.1. Encryption: All your data is encrypted in transit (HTTPS/TLS) and at rest (AES-256). We use military-grade encryption standards.
4.2. Limited Access: Only essential technical staff can access servers, and never your content without explicit legal authorization.
4.3. Brutal honesty: Data breaches happen at all tech companies. We do everything possible to prevent them, but we cannot guarantee absolute security.
4.2. Limited Access: Only essential technical staff can access servers, and never your content without explicit legal authorization.
4.3. Brutal honesty: Data breaches happen at all tech companies. We do everything possible to prevent them, but we cannot guarantee absolute security.
5. Where We Store Your Data
5.1. Location: Your data is stored on secure servers within the European Union, complying with strict GDPR standards.
5.2. Providers: We use trusted providers that comply with enterprise security standards.
5.3. No unnecessary transfers: Your data does not travel outside the EU without your explicit consent.
5.2. Providers: We use trusted providers that comply with enterprise security standards.
5.3. No unnecessary transfers: Your data does not travel outside the EU without your explicit consent.
6. How Long We Keep Your Data
6.1. Active account: While you keep your account open and use it. You can request immediate deletion at any time.
6.2. After account deletion: 30 days to allow accidental recovery, then complete deletion.
6.3. Technical logs: Maximum 90 days, only to solve technical problems.
6.4. Billing data: We do NOT store credit card information. Everything is processed by secure third-party platforms.
6.2. After account deletion: 30 days to allow accidental recovery, then complete deletion.
6.3. Technical logs: Maximum 90 days, only to solve technical problems.
6.4. Billing data: We do NOT store credit card information. Everything is processed by secure third-party platforms.
7. Your Rights (GDPR)
As a user, you have fundamental rights: Access (request a copy of your data), Rectification (correct incorrect data), Deletion (request deletion of all your data), Portability (export your data), Limitation (restrict processing), Opposition (oppose specific processing).
To exercise these rights, contact us. We will respond within a maximum of 30 days.
To exercise these rights, contact us. We will respond within a maximum of 30 days.
8. Minors
Tintero can be used offline by people of all ages. To create accounts or make payments, we require parental authorization for minors under 16 years old. We do not collect data from minors without explicit parental consent.
9. Cookies and Similar Technologies
9.1. Essential cookies: We only use the minimum necessary for the application to function.
9.2. No tracking cookies: We do not use advertising, behavioral analysis or third-party cookies to track you.
9.3. Total control: You can disable cookies in your browser, although some functions may be affected.
9.2. No tracking cookies: We do not use advertising, behavioral analysis or third-party cookies to track you.
9.3. Total control: You can disable cookies in your browser, although some functions may be affected.
10. Changes to This Policy
If we need to change this policy, we will notify you at least 30 days in advance. Important changes will require your explicit consent. If you disagree, you can delete your account before they take effect.
11. Contact and Complaints
For privacy inquiries: Use the application's help system.
For GDPR complaints: You can contact the Spanish Data Protection Agency (AEPD).
Our commitment: We will respond to all privacy inquiries within a maximum of 72 business hours.
For GDPR complaints: You can contact the Spanish Data Protection Agency (AEPD).
Our commitment: We will respond to all privacy inquiries within a maximum of 72 business hours.
Your privacy, our priority
Do you have questions about how we protect your information? We're here to answer all your doubts.